WS500 Configuration Tool-Config Version Life Time- Windows
I had recently swapped out computers and lost my software key and software to monitor my WS500 in the swap. All that transferred was the Home Screen Icon. The team without hesitation looked me up and sent me a new key (or maybe my original one). I am now back up and running.
Thanks Gary! Glad your PC is back up and running :)
I faced a few issues but Rick was very helpful and available at all time.
I will definitely recommend this company.
Glad we got you sorted. Thanks for the great review!
Amazing product & fantastic customer service from Rick @ REC NA / OGM.
Very happy customer!
After having built a lifepo4 battery with a mass produced JBD BMS, I knew I wanted something different when switching to EV. I had heard great things about REC from users of Electric Sailboats on Facebook. I wanted my BMS to be the best quality I could get.
The installation was very straightforward, and greatly simplified by the availability of prebuilt wiring harnesses. The features of the BMS are impressive - while I havent used it yet, the 2 opto outputs are very sophisticated in terms of software control, and I will surely find a use for them.
I'm working on using BMS CAN and fully integrating with Victron multiplus & cerboGX. The fact that Victron lists REC as a known-working integration gave me a lot of confidence in the solution.
I had sent emails (excessive emails!) to REC since January asking for details about the product and release date info. It's a great product, and I'm happy I waited for release.
OGM energy has been very responsive in answering inquiries, and shipped the product sooner than expected. Very pleased!
That's great news Brian. So glad you are happy with the new 2Q BMS. I think REC really hit a home run with this one!!
The setup and installation instructions are of the highest level.
Customer service was amazing; Rick was quick to help out when i inadvertently ordered the wrong harness and gave me a 100% refund.
I would recommend OGM anytime, a great company to do business with
Thanks Adrian. Glad you are up and running. :)