The WS500 Configuration tool currently works with Windows 7-10, 64 bit.  Is there any demand for a Mac OS version of the tool? If there is enough interest, it could likely be ready within 60 day...

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Thanks for the feedback we use this logic with our existing MC614 based systems and cannot wait to get the WS500 in place.  The control of alternator output as one reaches defined alternator temp l...

That should work well.   Make sure to give a 2 second of more notice (ala, de-powering the Ignition lead) before actually switching batteries.  Alternators take upwards of 3-400mS to full \'wind do...

This is great, always nice to work with manufacturers who actually incorporate suggestions from users and are responsive to their questions ! Do you see any potential issues with using the ignit...

We are targeting v2.2.0 firmware to be released some time in Feb, likely mid Feb.  Am in the final phases of testing now.  It will have the changes talked about above: -- Min/Max bat temp limits...

After spending a little more time thinking before posting I believe the best way to handle the bank switching and associated alternator shutdown is to simply control the ignition lead to the WS500 ...

Just following up on this discussion, has the addition of  low temp/high temp field limiting been implemented in a new firmware release? I assume of course that this will be a configurable contr...

Ok thanks

Sorry but Bluetooth is not currently supported on the WS500.

What does the Bluetooth on the ws500 do? I can’t see it on my iPad and so far have been able to see it on my pc but haven’t tried real hard. If I can see it and can connect to the Bluetooth what do...

Andy,   Hello.  Sorry you are having issues.  Reading your description, it sounds like one of the regulators is loosing its configuration - restoring to the factory default state?   Is t...

Hello, Fault states are not retained by power cycling, and in fact power cycling is the only way to clear a number of hard faults.   Of course, once power cycled if the condition still existing ...

Andy, a good question.  That \"Last Fault \" message box only contains data captured by the PC when its connected.  Again I am going to include Al in this post for his comments. @al-thomason ...

Andy, this is a new one to me.  I am going to copy Al Thomason, of WakeSpeed on this post and have him respond on it for you. @al-thomason

I have twice had a situation where one side alternator stopped charging. The first thing I did was swap sides with the controllers to see where the problem went. It seemed that the WS500 had an iss...

Does the last fault code stay between power cycles?

Hi, there are a few things you can check to see what is happening What is the charging state?  Maybe it went into the Float stage.  It displays this on the main screen in the bottom right wind...

While doing a field test away for the weekend I heard the alt disengage when running the engine to charge my batteries. I plugged in and checked and noticed I only had 2% field percentage. Thus no ...

I would say for your application, either an overdrive 12v alternator (with care about the diodes) or a standard 24v alternator would work.  Much depends on how you are driving it, and the expectati...

Sorry, I didn\'t see your reply.  I have considered using a 6s battery (Tesla module) which has a nominal voltage of about 22.2v.  Your post about overdriving got me wondering if charging a 22.2v b...

Not sure about the other way, never seen a need where someone did that. On reliability, perhaps overthinking a bit.  As long as one does not overheat an alternator, the likely failures are then ...

Thanks for the informative reply!  I hadn\'t considered the efficiency aspect.  If overdriving a lower voltage alternator results in reduced low RPM output and higher efficiency, is it safe to assu...

Glad could help.  And yes, the Ws500 does have a lot of capability - most of the time we have an answer for problems folks are having.  And on the rare occasions when we don\'t, we can look to incl...

\"I think it is better to stop all field drive when hitting temperature limits vs. 0A.\" Yeah, seems like a safer approach.  I suppose a BMS \"no charge\" relay triggering the WS500 input could ...

Cold hard stop:  Ya, plus there are some batteries with heaters in them that we support, allows very cold operations!   Plus, batteries getting too cold are not commonly a result of the alternator ...

Having BAT_MIN_/BAT_MAX_CHARGE_TEMP cut the field drive to 0% would probably be the safest option.  A more convenient option would be zero current to the battery while still supporting house loads,...

Well, This is a bit embarrassing...  I just verified in the source and indeed when the max/min temperature limits are reached, the WS500 does force into float mode!  There is also a hard fault, ...

\"Out of range battery temperatures does not force the battery to change stages - ala, go into float.\" Okay, thank you for clarifying this, it\'s a bit confusing as the manual states: BAT_MI...

You are welcome.  Breaking this down: \"So in normal operation if LIMIT_FLOAT_AMPS=1, the alternator will provide a 1 Amp current to the battery so long as Vbat < Vfloat?\" Yes, you are corr...

Interesting questions today... There are two dimensions to this question.  The 1st is: will it work?  The answer is yes it will work.  One is able to overdrive a lower-voltage alternator to supp...

In general most 12v alternators will put out about 15 volts, as it must be somewhat higher or else it won\'t even charge. I too have heard of people who have used voltages up to 4 times the battery...

Alternators generally seem to be sold as 12V, 24V and a few in the 48V-58V range.  When selecting an alternator to charge a non-standard voltage battery (32V, 22.5V, 45V, etc) with WS500 regulation...

Thank you for the detailed response!  So in normal operation if LIMIT_FLOAT_AMPS=1, the alternator will provide a 1 Amp current to the battery so long as Vbat < Vfloat?  If Vbat is > Vfloat, ...

@rick-admin You bet. This is a great question, with actually a number of points to bring forward.  As an overview -  the WS500 regulator considers many points when making the decision on how ...

Good question.  Al, would you like to respond to this one? @al-thomason

To protect lithium batteries from charging below 0C, I see that you can set a minimum charging temperature, which will force float mode if the battery temperature falls below this value.  Likewise ...

August 25, 2019 Version 1.1.2 is now released. Change Log May 17, 2019 V 1.0.2 added support for firmware level 2.0.2 added \"USB Port Scanner\" to auto detect device and version Jul...

It seems that some versions of Windows 7 that have not had all updates installed may encounter a \"Process Error -1073741515 error when trying to perform a firmware update.  To fix this first ensur...

Hey folks, I was just setting up an old PC with a fresh Windows 7 install.  I haven\'t done any updates yet and tried to install the WS500 app.  I got a strange error about a missing api (Applicati...